
Frequently Asked
Is it comfortable on sensitive skin, or will it feel sweaty?
Is it comfortable on sensitive skin, or will it feel sweaty?
CloudNap has a soft, velvety fabric surface that feels gentle against your face and arms. [Add material details, e.g. brushed polyester flocking over a TPU air bladder.] If you have very sensitive skin, you can place a thin scarf or the included eye mask between your face and the pillow.
Will it fit on any tray table, or only on certain seats?
Will it fit on any tray table, or only on certain seats?
CloudNap is made to rest on a standard fold-down tray table, such as the ones on planes, trains and buses. Its wide, stable base keeps it in place while you lean in. It also works on a desk or a car passenger tray. If your tray is unusually small or narrow, set the pillow a little more toward the center.
Do I need a pump to inflate it?
Do I need a pump to inflate it?
No pump needed. Open the valve and blow about 3 breaths, then close it. To adjust the firmness, add or release a little air. When you're done, open the valve, press out the air, fold it and slip it into the included pouch.
What's covered if something stops working?
What's covered if something stops working?
Every CloudNap comes with a 90 warranty against defects in materials and workmanship, including leaks and valve problems. If your pillow stops holding air, email thethermawrap@outlook.com with your order number and we'll repair, replace or refund it. Damage from sharp objects or misuse isn't covered.